My Practice Was Broke. This Is What Saved It.

4 months ago   •   1 min read

By Ernesto Gutierrez, MD
Table of contents

In September of 2013, my clinic had just about one week of expenses in the bank.

I remember sitting in my office thinking about how to break the news to my team. But they turned things around for us.

Stop trying to do everything alone.

Like most first-time leaders, I had been trying to fix everything by myself.

I was afraid that my team would see that I did not have it all figured out (*they already knew that!).

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No problem can be solved from the same level of consciousness that created it.

Looking back, I was being stupid. Stressing in silence when the answers were literally around me.

The most important thing was not the strategy we followed, but the lesson I learned.

And this is how you too, can enable your team to succeed:

#1. Accept the responsibility but share the burden.

Your team wants to be there for you. It’s as much their problem as it’s yours. Put aside the ego for a moment and let them come up with solutions.

#2. Listen before objecting.

Your team will come up with ideas that you’ve already thought of. Avoid shooting them down right away. Give them the benefit of the doubt. Let them brainstorm together and encourage discussion.

Eventually, fresh ideas will emerge.

#3. Give credit where credit is due.

I did not fix the problem. If I had continued down the same path, the clinic would’ve shut down.

It was my team who figured it out. And I kept reminding them of it.

Spread the word

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